Refund policy

Refund Policy

We stand behind Luvanty with a 90-Day Money-Back Guarantee. If you're not satisfied for any reason, you have 90 days from the date you receive your order to initiate a return — no lengthy explanations required.

Eligibility

To be eligible for a return, your item does not need to be unused — we encourage you to actually try Luvanty before deciding. Whether your bottle is full, partially used, or empty, you are still covered within 90 days of receiving your order. Simply have your receipt or proof of purchase ready when you reach out.

We offer this guarantee in good faith so you can try Luvanty risk-free. We reserve the right to refuse returns and future orders from customers who, in our reasonable judgment, abuse this guarantee (for example, through repeated or excessive return requests).

How to start a return

Contact us at contact@luvanty.com to initiate the process. Once your return is approved, we will provide you with detailed instructions on how and where to send your package. Please note that returns submitted without prior approval will be rejected.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot issue a refund for returns that do not reach us.

Damages and incorrect items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us at contact@luvanty.com within 14 days of delivery with your order number and photos of the issue, so we can assess the situation and resolve it as quickly as possible. In these cases, you will not be responsible for any return shipping costs.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days. Refunds cover the product price; original shipping fees are non-refundable. Please be aware that your bank or credit card provider may require additional processing time. If you haven't received your refund after 10 business days of approval, please contact us at contact@luvanty.com or through our contact form.

For any other questions regarding returns or refunds, we're always happy to help — reach out at contact@luvanty.com or through the contact form on our website.

Last Updated: November 4th, 2026